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Shopify B2B & the wholesale channel

Shopify Wholesale vs Faire: Which One Earns More

By Martin Mecar, founderJuly 30, 20267 min read

Faire and a Shopify wholesale setup are not two versions of the same thing, so picking one over the other is usually the wrong question. Faire is a demand channel: shops already browse it, and you pay commission on what they order. A trade area on your own Shopify store is a margin channel: nobody discovers you there, and you keep almost all of the invoice.

Most brands that stick with wholesale end up running both, because the two solve different problems. The useful question is which orders belong in which place, and that question has an arithmetic answer you can work out this afternoon.

What each one actually is

A wholesale marketplace is a catalogue plus a payment layer plus a credit desk. A shop owner searches a category, finds forty brands they have never heard of, orders from three, gets terms from the marketplace rather than from you, and the marketplace takes a cut of the invoice. You get discovery you could not have bought and a buyer who was already in a buying mood.

A Shopify wholesale setup is your own store with a trade side bolted on: wholesale prices behind a login, minimums and case packs enforced at the cart, an invoice you send, and terms you carry yourself. On the top plan that is the native B2B feature set — company profiles, catalogs and price lists. On a standard plan it is draft orders, a tagged customer group, or an app. The three routes are laid out in Shopify wholesale.

Nobody stumbles onto your trade portal. It exists to serve accounts you already have.

The arithmetic on one case of candles

Take a candle: twenty-four dollars retail, twelve dollars wholesale, six to a case. The case invoices at seventy-two dollars. Landed cost is five dollars twenty a unit, so thirty-one dollars twenty a case. That leaves forty dollars eighty of gross contribution before anything else touches it.

Now run the case through each channel.

Through the marketplace, commission comes off the top. Rates move, and first orders are charged differently from reorders, so put your own current numbers in. Suppose the marketplace keeps eighteen dollars of that seventy-two on a first order and about nine dollars on a reorder. The first case nets you twenty-two dollars eighty of contribution. Every case after that nets thirty-one dollars eighty.

Through your own portal, the buyer pays by card and the processing fee is roughly two dollars on a seventy-two dollar order. Contribution is thirty-eight dollars eighty. Against a marketplace reorder, that is seven dollars a case in your pocket.

The portal is not costless, though. Say an app and the plan difference run you sixty dollars a month. Seven dollars of extra contribution per case means roughly nine cases a month through the portal before the portal pays for itself. If you are shipping twelve to twenty cases a month to accounts you already know, it pays. If you have three accounts, it does not yet.

What the commission is actually buying

It is easy to look at that eighteen dollars and see a tax. It is more accurate to see it as a customer acquisition cost with three services attached.

The first service is discovery. A shop in a town you have never visited found you without an ad. Compare that eighteen dollars to what it costs you to acquire a retail customer on your own site and it stops looking outrageous.

The second is credit. The marketplace pays you and then waits for the shop. When a boutique takes sixty days and then closes, that is the marketplace's loss, not yours. Carrying terms yourself is a real cost with a real failure rate, which is the whole subject of Shopify net terms.

The third is the buying experience the shop already trusts: one login, one basket across brands, one set of returns rules. That is worth something to a buyer deciding between you and a brand they would have to sign up with separately.

What commission does not buy you is a relationship. The marketplace owns the account record, the email and the reorder prompt. Discovery is the thing you are renting, and you only need to rent it once per shop.

Which orders belong where

A rule that holds up for most small brands: the marketplace gets discovery, your portal gets everything you sourced yourself.

Orders that belong on the marketplace are first orders from shops that found you there, small opening orders from accounts you are not sure about, and orders from buyers who want terms you would not extend on your own paper. Let the platform underwrite the ones you cannot judge.

Orders that belong on your portal are reorders from accounts you met at a market, through a cold email, or through a stockist who referred a friend. Those cost the marketplace nothing to produce, so paying commission on them is paying for nothing. This is exactly the seam that Faire Direct exists to sit in, and it is worth understanding before you assume you must choose.

The awkward middle is a shop that found you on the marketplace and now reorders there every season. Moving that account is a judgement call, and most platforms have rules about how and when you may ask.

Does moving an account off a marketplace break the rules?

Usually the terms you signed say something about not diverting orders from buyers the platform introduced, often for a defined window. Read the agreement you actually accepted rather than a summary of it, and treat the window as real.

What is generally fine is the opposite direction: bringing your own accounts onto the platform under a brand-referred link, or telling every account you meet that ordering direct is an option. What gets brands into trouble is finding a buyer on a marketplace, then emailing them a discount to order elsewhere. It also tends to backfire, because a buyer who likes their marketplace terms will not thank you for taking them away.

The clean version is to make the direct route obviously better for the buyer, not just cheaper for you. Faster restocks, a wider assortment, an account manager who answers. That is a portal worth logging into, and building one is covered in Shopify wholesale store setup.

What running both looks like in practice

Keep one price list. The wholesale price is twelve dollars everywhere, and commission comes out of your side rather than out of the shop's. A brand that charges thirteen on the marketplace to cover the cut looks expensive next to itself, and buyers compare.

Keep one case pack. Six to a case in both places, with the same minimum opening order. If the marketplace pushes you toward a lower minimum than you can produce profitably, that is a signal about your unit economics, not a reason to run two sets of rules.

Keep inventory honest. The fastest way to sour a new stockist is to accept an order for eight cases you cannot ship for five weeks. Whatever you sync between the platform and Shopify, hold back a buffer.

And keep the accounts in one place. Export the shop names and buyer emails you are allowed to have, and keep a single list of every store that stocks you, wherever the order came in. That list is the asset. The channel is just how the first order happened.

When to skip the marketplace entirely

Three situations make a marketplace a poor fit.

Your margin cannot absorb it. If landed cost is above half of wholesale, the commission comes out of a contribution that was already thin. Fix the cost or the price first, and wholesale vs retail price walks through where those numbers should sit.

Your category is not on the platform. Marketplaces are strong in gift, home, beauty and food, and thin almost everywhere else. If the shops you want are not browsing, the commission buys nothing.

Or you already have demand. A brand with a waiting list of shops that emailed first does not need discovery and should put that effort into a portal and a line sheet instead.

If you are not sure which shops would plausibly stock you at all, paste your store link into WholesalePilot and look at the preview of retailers and distributors that carry comparable products. That tells you whether the demand exists before you decide who should collect it.

Questions brands ask about Faire and Shopify wholesale

Can I list on a marketplace and run my own trade portal at the same time? Yes, and most brands with more than a handful of stockists do. Keep the prices and case packs identical across both.

Which one should a brand with zero stockists start with? The marketplace, almost always. It is faster to a first order, and the first five accounts teach you what your line sheet should say. The wider first-stockist playbook is in how to start wholesale.

Does commission come out before or after shipping? Depends on the platform and on who is paying freight. Work it out on a real invoice rather than on the headline rate, because freight terms move the answer more than the rate does.

Is it worth upgrading a Shopify plan just to leave a marketplace? Only once the volume covers it. Run the nine-cases-a-month style calculation with your own contribution per case, and upgrade when the answer is comfortably yes rather than nearly yes.

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